Roof leak at 123 Main St
Tenant taps your page → picks "roof leak" → enters their phone. We connect them to Acme Roofing and email Acme the address. They're on the call within 2 minutes.
You: still asleep. Acme: handling it.
Tenants don't care that you're on a beach. Water heaters don't care that you're at your kid's wedding. You bought rentals for passive income — but somehow you're the one always on call. We made the page that routes after-hours tenant emergencies to the right vendor, so you can finally take the vacation you keep promising yourself.
Tenant taps your page → picks "roof leak" → enters their phone. We connect them to Acme Roofing and email Acme the address. They're on the call within 2 minutes.
Tenant lands on the page → picks "plumbing" → routes to Best Plumbing. They get the address, the tenant's number, and a written record of the call.
Tenant locked out before work. Page routes them to Front Range Locksmith. Tenant in their unit in 20 minutes. You see the digest when you're back.
Five properties. Ten properties. Fifty. Same setup, three minutes, page is live. $9.99/month for unlimited dispatches, white-label, custom domain, post-trip digest. Free tier covers 5 dispatches/month. Cancel anytime.
Property address, issue type, tenant name and phone, timestamp. Vendor receives the full context email before the tenant calls. No "wait, what's the address again?"
Every dispatch logged with timestamp, vendor, tenant info, email status. Useful for insurance, tax records, and the inevitable tenant-disputes-the-charge conversation.
123 Main St uses Acme Roofing. 456 Elm uses someone else. Different vendors per property, per issue type. Set the matrix once; we handle the dispatch.
The after-hours options for property managers used to be: (1) be on call yourself (cheapest, costs your sanity), or (2) hire an answering service like Latchel ($30+/door/month, scales poorly for solo landlords). Most solo landlords ended up with option 1 by default — and ended every vacation early.
OutOfOfficePro is option 3: a self-service routing page where the tenant picks the issue and reaches the right vendor in 30 seconds, no human dispatcher in the middle. Flat $9.99/month for unlimited dispatches. Full Latchel comparison →
You set up a page once at yourname.outofofficepro.com. You configure your vendors and which one handles which issue at which property. Then you put the URL on your voicemail and email auto-reply. When a tenant has an emergency:
It's the same routing logic Latchel does — except the tenant does the triage, and you don't pay $30 per door per month for a human in the middle.
Some will. The voicemail script ("for emergencies, go to glen-dot-outofofficepro-dot-com") trains them over time. Within a few months most tenants self-route. The ones who don't either really need to talk to you, or aren't using the page yet.
You configure a fallback contact (usually you, with your direct line). The page falls back to it when no specific routing matches. A backup-responder feature for failover is on the Pro roadmap.
They tap it from your voicemail (some VOIP systems make voicemail messages clickable) or from your email auto-reply. The URL is short, dictation-friendly, and every syllable is a real word — easy to type from memory in a panic.
For most solo and small landlords (1–50 doors), yes. For larger operations, it pairs well — many use OutOfOfficePro for personal vacation coverage and Latchel for daytime operations. Full comparison →
Yes — covers 5 dispatches per month forever. Most solo landlords don't get 5 emergencies in a month, which means free tier covers them entirely. Pro at $9.99/month kicks in for unlimited dispatches, white-label, custom domain, and the post-trip digest.